Delivery and Returns

All subscription boxes are shipped on the first of each month. If the first is a holiday or weekend, your box will be shipped on the next business day. During warm weather months, subscriptions are sent on the first Monday of the month to ensure ice durability.

If you join our subscription after the first of a month, your subscription is shipped on the first Monday. i.e. if you join March 15th (Friday), your box will ship March 18th (Monday).

The cut off to join is the 23rd of each month. If you join after the 23rd, your box will be shipped on the first of the following month.

During warm weather months, we ship your chocolates in insulated shipping kits with cold packs to prevent melting of chocolates.  

Not satisfied with the chocolate in your box? Contact our team at contact@kekao.co and we will do our best to help you!