Delivery and Returns

All subscription boxes are shipped on the first of each month. If the first is a holiday or weekend, your box will be shipped on the next business day. During warm weather months, subscriptions are sent on the first Monday of the month to ensure ice durability.

If you join our subscription after the first of a month, your subscription will be shipped on the next Monday. 

Shipping is included for all states except for Alaska & Hawaii, there is a $15.00 shipping fee.

The cut off to join is the 23rd of each month. If you join after the 23rd, your box will be shipped on the first of the following month.

During warm weather months, we ship your chocolates in insulated shipping kits with cold packs to prevent melting of chocolates.  

Individual chocolate bar orders take 1-5 business days to process and 2-5 business days for delivery. During warm weather months, orders are shipped out on Mondays. 

Not satisfied with the chocolate in your box? Contact our team at contact@kekao.co and we will do our best to help you!

2021 Shipping Schedule

Month Charge Date Ship Date
January 1st 4th
February 1st 8th
March 1st 4th
April 1st 5th
May 1st 3rd
June 1st 7th
July 1st 6th
August 1st 2nd
September 1st 7th
October 1st 4th
November 1st 1st
December 1st 1st